Conference Call Results

Reprinted from BC Global with permission from Jenn W, conference call participant. The official version of this document can be read by BC Global members by clicking here.  Three players (Renee, Jenn and Josh) were selected to join BC Global player moderator, Ricky, in a conference call with Battle Camp developers.  The official results of the conference call are reprinted below.

Conference Call Results!
TRINADY CHASE·THURSDAY, 23 FEBRUARY 2017

Big shout out to the Community Reps, Renee, Jenn, Josh & Ricky, for sitting down and talking with us about the Community’s concerns and suggestions. Extra big hug to Jenn for the write-out!

Bane and Damage Caps

-When they originally calculated bane cap, they didn’t anticipate that when
bosses do not attack back there is less animation time and you actually get an
extra 2 turns more than what was normally measured.  They are putting a
new stop gap measure to accommodate the extra turns and it will hopefully
be fixed for Dominion.  There will still be a cap but it will be more realistic.

Super SEvos

-Will be coming in the next update. They are lowest on the totem pole, it is
unfair but epics and ultras will always take priority.  It was not disclosed how
many, or which mobs will get them.

PVP event

-There was originally a PVP event, but it made some people leave the game.
To have a group working together for a similar goal was nice for a troop
event, but in general a PVP event can’t really work because for one person to
rise, another must be crushed down.  It also is difficult to find an appropriate
matching system for spenders vs. nonspenders.  For a PVP event to work they
would need a better way to match players. They are going to be fixing the
matching process so people cannot just use specials to get ahead, but it was
not stated precisely how they would be changing the match ups.

Fixing Communication Problems Between Players and WRKSHP

-They don’t always have the time to look through every single thing that is
going on.  They have people to look at, filter, moderate, answer, but when
they get bombarded sometimes it can take several days.  They are looking
at better methods, improving their support, looking to pin posts at the top
of Global when there is an issue so people can refer to it.  They want to
work internally to give players a better idea of what is going on.

-Players need to respect the fact that ticket times have improved
substantially since when the game first premiered.  Average ticket times
used to be 8-10 days, now they are closer to 2-3 days.

-They are going to revamp their drop down menu for submitting tickets
so that players can better categorize their issues so that they can get a swift
and appropriate response.  Don’t reply on your own tickets. Don’t send
tickets about minor losses.  Don’t send tickets claiming you were the
victim of an error when you were not.  Don’t send tickets when you were
booted from the game but it was a connection error on your end, and not
the actual app.  Don’t send tickets for every minor glitch in hopes you will
get energy compensation.  Those who abuse the system make it worse for
those who need help and want answers.

-Live chat option cannot happen because they don’t have enough people to
man it for how often it would be used.  Best to utilize global for small
questions and watch for mod’s answers when there is an issue.

-They like to give people as much information as possible, but unfortunately
when they release that there is an issue, they can sometimes get 4x the
amount of tickets because everyone wants to claim they were affected by the
issue. They try to give us as much information as they can but sometimes
they get delayed. They will be working on it.  Looking at other games and
trying to find a magical system that will work best.
PTR Realm to Test Events Before Running Them

-They used to do an alpha, when they did, people would not report the bugs,
they’d exploit them or share it with other people, so that their friends
benefitted

-Could in theory do it if they had a better vetting process, so they don’t have to
worry about banning people for using information in a bad way.

-Most bugs are only found with 1k or more people playing

-Simultaneous logins will spike a problem higher than expected, even when
they prepare the servers for an event.

Trader system for unwanted items 
(avatar spins, xp boosters, runes, etc.)

-When Trader system was built, it was initially a 1 to 1 item trade.  Doing
multiple for one item would make it more difficult.  Either they would have
to make a different trader for every possible item (100 traders all over the
place), or to do multiple items which takes more coding and design work.
They are working on it, he’s been toying around with different traders
recently (PVP, Stars, Valentine’s), so we can expect to see one in the future.
It will likely be a way for us to salvage ANYTHING to get a currency, and then
we use that currency to buy items at the trader.

Seasonal Rewards Return

-Despite the feedback on Global, most of the feedback they got for Seasonal
Rewards was that it was unpopular.  There were complaints that high level
players got extra rewards and they don’t like to do anything that discourages
mid level players.  If they discourage midlevel players then those players
quit and never become high level players.  The amount of work it would
take to do another season and perhaps adjust it, wasn’t worth it in their eyes
because of the general feedback about it.  It hasn’t been scrapped entirely,
it may come back and be reworked.

In Game News Feed Issues

-Looking into updating the news feed items with information since troop
trophies are not always acquired, so that troops can keep track of
participation.  They don’t want the news feed to be full all the time but
understand that troops use this information to keep track of players’
progress.  Considering adding a better end of round list for events like
Arena and Dominion, or an end of event performance card for each player
to better assess their contribution to the event.

-Dominion this time will not be based on points system, but individual
trophy accumulation so it will not be an issue to record on the news feed.

-Looking at adding a live screen so that during Raid TVT’s we can see a
current breakdown of trophies so you know which troop is winning like
in Crystal Siege and TW.

Changing logins to Support and Game From Facebook to Other

-This is a way to limit people somehow, so that people cannot create a
bunch of accounts and devalue mobs or the game.  People cannot just make
an account and then sell it to make money.  Like in every game, several bad
eggs ruin it for everyone else.

Distribution of Elements

-The issue with distributing an even number of elements, is that with each
update they try and increase some power levels.  With each update, certain
elements shift to being better than other elements, and then with next
update it changes again.  A strong water mob will only be strong until a few
updates later, and then other mobs are so much stronger that water mob is
irrelevant.

-To help offset the issues with elements they are hoping to release a new
feature by Easter, similar to Glamouring in Final Fantasy.

Monster Merging

- Player will be able to take two mobs of the same rarity
and same level of evolution and merge them.  They will keep the Design
Appearance and the Element of mob A but get the Attack Stats of mob B.
 (Example: Merge a Fenroar with a Yokatron to get a Rock Ultra with higher
attack)  Also will be available for Sevo’d mobs so can give you a new purpose
for your sevos.  Will give value to older monsters. Will likely cost a lot.
Very ambitious idea, once they sort out the headaches.

Enraged bosses

-Suggestion was to have them be enraged when we achieve the full 150%
combo bonus.  They’ve always liked the idea of being able to trigger the
boss to become enraged but they like the randomization of it also because
it allows people who are falling behind to catch up.  They balance skill and
luck.  If they made it a combo or donating extra specials, then higher ups
would always trigger enraged and it wouldn’t require as much luck.

Bringing back Energy benchmarks for Spins

-They recently have been playing with different benchmarks, including the
old benchmarks that have made an appear this event! They will continue to
rotate, and not necessarily stay permanently.
In Game Friends

-They will look into removing the auto-add feature of facebook friends even
if you remove them.

-Looking into a sort option where you can see who was online most recently,
to better help us remove people who have not played the game for an
extended amount of time.

Support page updated for mob images

-Working on it currently, it is a reported issue and will be worked on.

Having Caves/LT/ etc. More Often

-Sometimes there are flaws in designs.  We didn’t plan for caves to be
gone during PVP and fixed that.  We cannot have them on all the time
but are considering ways to have them open more often so players have
things to do during their downtime.

-Playing with the idea of LT as an event for a long time but still haven’t
made any set decisions

-Considering energy slider for actual Lost Temple/Pandi

-Cannot open LT to be completed multiple times a week because then
players would continuously do it and it would lose the challenge, or people
wouldn’t be as invested in events

5 Team Slots

-They cannot remember if there was a technical reason why it was set at 4,
 but if there is no specific reason for why it was limited to 4, then they will
try and increase it to 5 or 6.

Function to increase selecting things

-Add in a quality for slider from 1-50 to be able to bulk select, but it’s
similar to trader, they have to toy around with it a bit, when they update
trader they may be able to go in and fix this as well.

Way to Better Sort Inventory

-Doing a drag and drop inventory is very difficult, it basically must be created
that way when you build the game.  To change it now would require a massive
overhaul, they wish they had done it in the beginning. They’re looking at
possibly cloning function during team select--there is a sort function that allows
you to sort by rarity, level, and element--and making that a permanent
inventory sorting option.

Old Passives

-Old Passives must come with old actives.  Concerned about people being
upset if they throw in Old Passive mobs as a reward for an event.  Looking into
other ways to reintroduce the old actives and passives.  Maybe an old abilities
reroll.

Zodiac Reroll

-They are considering the effects it will have on the trading system, because
most of the fairest trades currently are people swapping the exact same mob
for a different zodiac.  But they are considering a zodiac reroll, or a special
sale where you can buy a mob with a specific zodiac.  They want to help us
out but they also have to consider that anything they do to help make things
easier for some people will also affect trading and the game as a whole.

Daily gifts

-Changing the daily gifts very soon.  He asked what sorts of things we would
like to see, he wants to implement a few more ways for people to get feeding
boosters, but also knows if he introduces them too much then they will
become less useful, like XP Boosters, and Avatar Spins.

Troop Wars

-Will be following Dominion.  Looking to possibly add a surprise to event
grab.  Will continue to have pet revive mid round.

Lags in Loading

-Considering an idea of troop deposit box in troop hall that would be like a
storage in troop hall.  Your game would load fast but troop hall would take
longer to load.  Shifting the weight.

Energy slider for all parts of map for Farming

-Concerns that players would log on to use their energy immediately and
then log off.  You’d miss your friends in game, less talking.

Feeding wind and rock specials to pet

-Code is for max of 3 things, they could potentially alternate/rotate which specials the pet ate.