Wednesday, November 22, 2017

Live stream summary - 21st November 2017

Unofficial live stream summary:
* Next event is Crystal Siege.
* Live streams will continue to be at this same time of 3.30pm PST each Tuesday. Live streams will now aim to also address a couple of questions raised in the previous week's survey.
* Monster trader will be back at the start of Crystal Siege on Thursday.
* Dominion hasn't been skipped, but didn't receive the highest number of votes in last week's survey. It may come back in the next few events if requested.
* Question from Survey - Damage Cap Issues (and Sacrifice glitch in PvP). BC has reached out to players for video proof. Quality assurance will try to recreate these issues and will then send them to their Engineers to fix.
* Question from Survey - Can we bring Monster Trader in between events? BC believes more players are in the game during events so this is the time they'd like to have the Monster Trader available. It's suggested that we use the time when the Monster Trader isn't there to stockpile our monsters for the best chance of getting an offer. They may consider it in between events in the future.
* Toxic hasn't been in rewards very often as most players only want one of these for their team(s).
* Merging should return soon. QA needs to test that it still works smoothly and prevents bound equipment mobs from being merged. (Bound equipment mobs won't be able to be merged until the newer reward monsters start receiving equipment.
* It's possible to socket jewels onto bound equipment, but the jewels must be removed before trading.
* Currently non-spenders are unable to reach the highest VIP benchmarks, even if they used all energy in 6 matches per day. This is intentional by BC to encourage players to stretch their aims and to spend for the rewards.
* When you report a bug in a support ticket, please make sure that you can repeat the bug consistently. Write down all the steps and include as many screenshots or videos as you can.
* New event will be after Crystal Siege. It's called "Elemental Clash" as multi element monsters will be introduced as event monsters and reward monsters. A Frequently Asked Questions information post will be made by BC on Monday. These new styled monsters will be released a few at a time to see how they function.
There will be surprise additions to the leaderboard, new chests and grab sales (including some at discount prices). There will be a "big bonus package".
EC will be a matched based event. It will last 10 days and have three two-hour matches evenly spaced throughout each day. BC intends that this will make the event less intensive on players time requirements. Each match, a "big troop" will be paired with a "little troop" to compete against two other troops.

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