Unofficial Livestream Summary, 5th December 2017

Players, if you agree/disagree with BC's expressed views below, please make sure to constructive and thorough feedback in their survey, by their request.  Instead of saying something is "horrible" or "doesn't work", take the time to explain why to them so they can understand fully.  Survey link is still to come.

BC is happy to see that there is a large amount of engagement of players with their new event, Team Brawl, and they believe this means that the event is going really well and that we're enjoying it.  Only about 100 players reached high enough activity level to claim the VIP glitch, but tends of thousands of players are actively playing the event and BC sees this level of activity as a sign of success.

VIP glitch with hundreds of spins was a mistake and BC patched it and took back the excess spins from player. Only one spin was intended, not one hundred.  BC's (second) analogy is that if an ATM was bugged and gave you more money than you should have received, then the bank has the right to take that extra cash back as it was never yours to begin with.

BC believes that Team Brawl monsters all have snipe for this event, both offensive and defensive.  This will change in future TB events.  (Comments were not answered citing where players had received barrier or venom, for example)

Matching in the event is your troop's admin responsibility to schedule your troop, and not a problem from BC's end.

Masta Don originally designed Battle Royale however we didn't play it the way that he intended.  He changed Team Brawl to have no free refresh in order to force players to hit all of the opponents.  By increasing the cost of the gold refresh, the intention was to force players to play the entire set of opponents.  BC understands that it feels like a penalty to the players and perhaps Masta Don should have programmed in a free refresh if all opponents were defeated to reward players instead.  They also wanted to force players into attacking the higher PR opponents with higher trophies available for attacking the best teams.

BC intends for Team Brawl to repeat in the future, but possibly with changes. 

Merging - BC does not have a definitive time line on this. They still need to work on the ramifications on how it interacts with bound equipment mobs and the dual element mobs too.  QA has been busy testing the new events and haven't had time to go back and test merging, which is only an optional feature.

Who in the community asked for Dual Element monsters?  BC did not get this idea from the community but was something they saw in another game and thought was a cool avenue to bring to BC too.

Multi element mob with bane will only hit 1 element?  That's correct. The second element will work with gem match attacks

Dominion is not officially next, but will be coming soon.  The timing is too tight for them fit it in before the holiday event.

Multi-day PvP events?  It's a negative experience for newer players to continually lose, and they may become disgruntled and unhappy.  With such a wide player base, some of who never play PvP, it's too hard to force players into an event that they may not want to play.

Why does the monster trader know how many monsters you have and then add more to that number? BC has designed it with a dynamic range with a minimum or maximum.  BC doesn't believe that it always asks for one more monster than you have.  It is meant to fluctuate with your previous monster trader purchases, so that the price is higher if you've traded those mobs in before or lower if you haven't.  BC asks players to send them proof that their trader really asks for one more monster than you have.  Enough people have backed this claim up in the comments on the live stream that BC will now investigate this, but they have not previously been aware or intended for this to be the way the trader worked.

Next event is the Christmas raid event. BC is considering making this a 5 day event because of the amount of players asking for TB to be shortened during the live stream.

Unofficial Live stream Summary - November 28th, 2017

Survey Link: http://bit.ly/2zOi7E5

New event. Clarification of the name - it's "Team Brawl", not "elemental clash" as mentioned last livestream. It's a 10 day event that starts on Friday. 2 troops versus 2 troops, inspired by Battle Royale "a little bit". Together you will need to work together to defeat the enemy. This event will have 3 matches, each for 2 hours, spread evenly throughout the day, to help make it less intense for players. One of the reward monsters will have dual elements. Evolved monsters are returning to the tiers ("leader boards") and will be very "generous". VIP will also be "buffed" and benchmarks rewards will be expanded as appropriate for a ten day event. Virtual world chests will be new too. Monster trader will still be there for this event.

Troops matched together will be different each round, because it would be unfair to be matched with an inactive troop. The matching will be based on tier ranks throughout the event. If the four troops playing were 10, 11, 12 and 13, then 10 and 13 would be paired together and the middle two troops 11 and 12 would be paired together, for example. This will keep the matches balanced for power.

Event monsters have been selected. These will be old monsters and we will discover what they are when the event begins. BC will post an update after the stream to let us know which event monsters will have an active bonus.

19:30-20:30 Two dual element rock/fire legendary and epic monsters were shown in the live stream. Only one will be released per event. Screenshots below

21:40-22:02 Sneak peak of the event zone. It's held in the Battle R event area, but looks different. 5 opponent teams plus Ranger shown, as per Battle Royale. Screenshot below

Defenses? Like BR, each player will need to set a defense team. You'll then face a selection of 5 opponents from either of the two troops you're facing (a possibility of 50 different defense teams instead of 25 in BR). Points (trophies?) will be awarded for defense wins. Trophy amounts have been reduced though as there will be up to 50 players playing against the defense teams. Top match bonus multiplier goes to the winning troop on the winning side, who won the most trophies. If you were "carried", in that the other troop you were paired with won more trophies than you, you will receive a reduced bonus multiplier. From the losing troop pairing, the troop with the most trophies will get the third highest multiplier and the other troop will get the lowest multiplier.

Questions from last week's survey:
1. Players ideas about t-shirts. They don't have the capacity to "bring these to life" currently, but displayed Richard's design in the live stream.
2. Hacks and cheating have been shared by players in the surveys. BC is aware and are investigating and have found some perpetrators but are still watching others. Two specific cheats have been uncovered. BC advises everyone to stop using these loopholes and exploits, consequences will be forthcoming and BC is aware.
3. Players are asking for revamp of VIP benchmark rewards. This will be happening during this 10 day event with new rewards.

Answers given to players during live stream:

* Can gold/energy be returned to event benchmarks? Cool Luke instead has energy and gold in VIP benchmarks, along with free VIP.

* Second evolution updates? The new dual element monsters are coming out this event. Other second evolutions may be coming if/when they have time. Most likely one released every x weeks instead of all at once. BC's priorities are new features first though.

* Bring back monster merging? BC is still waiting for QA to sign off on it to make sure it doesn't affect anything with bound equipment. This has been delayed by the holiday weekend in USA.

* Price of gold is too expensive in relative to earnings in Asian countries? BC can't change the prices based on geography. This is controlled by the app stores and they convert BC's set US currency prices into the different currencies around the world.

* Can 5e refill be changed to 10e refills? BC can consider that but it will need to be in relation to balance in the game.

* BC is constantly iterating the deals and being more multi-faceted with chests and grab bonuses and gold offers.

* Will bound equipment monsters be able to be merged? For now, BC wants to be sure that this cannot happen. This is the delay on bringing back merging. The power level would be too massive.

* Dominion is coming up soon, and it has been fixed.

* Arena intentionally gets more difficult to level up your zodiac with runes.

* No, BC will not publish the odds of each grab. If BC legally needs to do this then they will comply, but for now they are following best business practices as they need to stay secretive in relation to their other competitors. It's unfortunate that the industry is like this. If everyone has to do this, then BC will too.

Live stream summary - 21st November 2017

Unofficial live stream summary:

* Next event is Crystal Siege.

* Live streams will continue to be at this same time of 3.30pm PST each Tuesday. Live streams will now aim to also address a couple of questions raised in the previous week's survey.

* Monster trader will be back at the start of Crystal Siege on Thursday.

* Dominion hasn't been skipped, but didn't receive the highest number of votes in last week's survey. It may come back in the next few events if requested.

* Question from Survey - Damage Cap Issues (and Sacrifice glitch in PvP). BC has reached out to players for video proof. Quality assurance will try to recreate these issues and will then send them to their Engineers to fix.

* Question from Survey - Can we bring Monster Trader in between events? BC believes more players are in the game during events so this is the time they'd like to have the Monster Trader available. It's suggested that we use the time when the Monster Trader isn't there to stockpile our monsters for the best chance of getting an offer. They may consider it in between events in the future.

* Toxic hasn't been in rewards very often as most players only want one of these for their team(s).

* Merging should return soon. QA needs to test that it still works smoothly and prevents bound equipment mobs from being merged. (Bound equipment mobs won't be able to be merged until the newer reward monsters start receiving equipment.

* It's possible to socket jewels onto bound equipment, but the jewels must be removed before trading.

* Currently non-spenders are unable to reach the highest VIP benchmarks, even if they used all energy in 6 matches per day. This is intentional by BC to encourage players to stretch their aims and to spend for the rewards.

* When you report a bug in a support ticket, please make sure that you can repeat the bug consistently. Write down all the steps and include as many screenshots or videos as you can.

* New event will be after Crystal Siege. It's called "Elemental Clash" as multi element monsters will be introduced as event monsters and reward monsters. A Frequently Asked Questions information post will be made by BC on Monday. These new styled monsters will be released a few at a time to see how they function.
There will be surprise additions to the leaderboard, new chests and grab sales (including some at discount prices). There will be a "big bonus package".
EC will be a matched based event. It will last 10 days and have three two-hour matches evenly spaced throughout each day. BC intends that this will make the event less intensive on players time requirements. Each match, a "big troop" will be paired with a "little troop" to compete against two other troops.

Survey form: https://goo.gl/forms/hp6Yy4R9KVukJqLv2